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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kate Wiggins

Kate Wiggins

October 25, 2024

5  out of  5
rating by Kate Wiggins
"They are very helpful and offer great insurance options we are happy with our policies and the level of professionalism and customer service we’ve received!"
We responded:
"Kate, thank you for your wonderful review! I'm glad to know you're satisfied with our insurance options and the professionalism of our team. Your happiness with our customer service means a lot to us. We're here for any future needs or questions you might have. - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Liz H

October 18, 2024

5  out of  5
rating by Liz H
"Working with my agent, Bryan Brough, is always so easy! He gives me all the information I need in an easily digestible format so I can understand my options. He's friendly and helpful and never pushy. Happy to reccomended State Farm over all and Bryan specifically!"
We responded:
"Liz, thank you so much for your wonderful review! I'm glad to hear that Bryan has been able to provide you with clear and helpful information. It's great to know that you find him friendly and approachable. We truly appreciate your recommendation of State Farm and Bryan specifically. If you ever need anything else, don't hesitate to reach out. - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Radley Little

October 16, 2024

5  out of  5
rating by Radley Little
"Very friendly and accommodating! I have multiple policies with them and no reason to look elsewhere."
We responded:
"Radley, thank you for your wonderful review! I'm glad to hear that you find our team friendly and accommodating. It's great to know that you're satisfied with your multiple policies and have no reason to look elsewhere. We're here for any future needs or questions you might have. - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Sam Jones

August 1, 2024

5  out of  5
rating by Sam Jones
"My agent Bryan Brough was helpful and knowledgeable when it came to making me feel comfortable with my decision to choose State Farm over all others. I will definitely recommend Bryan to my family and friends! Let's Go Team State Farm!"
We responded:
"Hey Sam! Thanks for the awesome review! I'm glad Bryan was able to make you feel comfortable with your decision to choose State Farm. We appreciate your recommendation and support! If you or your family and friends ever need anything, we're here to help! - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Charles Bowser

July 28, 2024

5  out of  5
rating by Charles Bowser
"The State Fsrm was very professional and understood my insurance needs. He reviewed my policy and gave me the same coverage at a much lower rate. Highly recommend them!"
We responded:
"Hey Charles, thanks a lot for the awesome review! I'm glad we could help you find the same coverage at a much lower rate. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out. - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Karen Mayo

July 18, 2024

5  out of  5
rating by Karen Mayo
"Katie was awesome! She came highly recommended from a coworker. I was a USAA member for 29 years and she helped me make my auto and home insurance change to State Farm so seamlessly and saved me money!"
We responded:
"Thank you for sharing that Katie was able to assist you so well with your insurance needs, Karen. It's great that the transition from your previous company to State Farm was smooth and helped you save money. We appreciate your coworker’s recommendation and your trust in us. If you ever have any questions or need further assistance, we're here for you. - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Penny Morgan

June 22, 2024

5  out of  5
rating by Penny Morgan
"We have been using Shawn Fischer and his office for almost 18 years. We have our homes, commercial properties, cars, company cars, and company through this agent and we have referred several other satisfied clients. When you need something right away, this office will come through for you 100% of the time!"
We responded:
"Penny, your loyalty and trust in our office for nearly 18 years mean the world to us! We are ecstatic to have provided insurance coverage for your homes, commercial properties, cars, and more. Thank you for referring satisfied clients - we are grateful for your support! Looking forward to continuing to serve you! - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Richard Boush

June 8, 2024

4  out of  5
rating by Richard Boush
"The place is very clean and looks good. Best insurance company I have ever had. They are also professional and friendly - and they have the best prices . To all those that work there: I wish you all the best - continue your good work ethics..."
We responded:
"Richard, I'm thrilled to hear you're pleased with our clean and professional office, as well as our competitive prices! Your positive feedback motivates us to maintain our high standards of service. We're grateful for your support and look forward to assisting you further. Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Derek Adametz

April 30, 2024

5  out of  5
rating by Derek Adametz
"The entire team at Shawn Fischer State Farm Insurance Agency is fantastic. I've used Auto, Home and Life insurance services, and this team is fast, efficient and the most friendly and professional."
We responded:
"Derek, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Crystal Hancock

March 13, 2024

5  out of  5
rating by Crystal Hancock
"Spoke with Brian this morning for an auto and condo bundle policy. I was so pleased with his response. He was so helpful and pleasant to work with on my changes. I was referred to Shawn Fischer from my girlfriend and was glad I switched from GEICO (31 yrs.). How refreshing to get an individual to speak with, not auto voice."
We responded:
"Crystal, we are thrilled to hear about your positive experience with Brian and our team while setting up your auto and condo policies. Providing excellent customer service and a personal touch is our priority, and we are grateful for your kind words. Thank you for choosing us. We look forward to continuing to provide you with exceptional service. - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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WANDA GRAHAM

March 9, 2024

5  out of  5
rating by WANDA GRAHAM
"The Agent was so very patience with my concerns, plus he was very professional, am so glad that I decieded to go with State Farm, thanks again Shawn for your help!"
We responded:
"Wanda, thank you for your kind words! We are thrilled to hear that you found our agent patient and professional. It was our pleasure to assist you with your concerns and we are grateful for the opportunity to serve you. Thank you for choosing State Farm, we appreciate your trust in us! - Shawn Fischer - State Farm Insurance Agent, Chesapeake, VA"
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Linda Tibbetts

February 16, 2024

5  out of  5
rating by Linda Tibbetts
"I contacted Brian Brough today and he gave me a fantastic quote on insurance for my house and vehicles. He went over and beyond, pleasant and helpful! Call them to save money."
We responded:
"Linda, thank you! We appreciate you taking the time to leave a shout out for Bryan. Please don't hesitate to reach out if you need anything."
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Tasha Wright

February 1, 2024

5  out of  5
rating by Tasha Wright
"They are wonderful to work with. Everyone is so nice, friendly, and will do all they can to answer questions and help you in any way."
We responded:
"Tasha, that's fantastic to hear! We're thrilled that our team has been wonderful, nice, and friendly, going the extra mile to answer your questions and assist you. Thank you for choosing us, and we're here to make your experience as positive as possible!"
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Malina Medeiros

January 31, 2024

5  out of  5
rating by Malina Medeiros
"Bryan took care of everything for us seamlessly. He was so flexible and accommodating with our schedule. Had the easiest and best time getting all of our insurance needs taken care of! Will highly recommend him to anyone with insurance needs!"
We responded:
"Malina, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Bryan cares a lot about our customers."
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Crystal Evans

January 19, 2024

5  out of  5
rating by Crystal Evans
"We love this office. They are wonderful people that give stellar service. You aren't just a number. They legitimately care about you, the client! PS. Not all State Farms are created equally. You might have bad service at another one but you won't have that here! This office is top notch."
We responded:
"Crystal, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Lorin Moore

November 30, 2023

5  out of  5
rating by Lorin Moore
"Saved me almost $200/mo by switching AND I get the added benefits of roadside assistance and life insurance"
We responded:
"Lorin, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Phil Casone

Phil Casone

October 27, 2023

5  out of  5
rating by Phil Casone
"Sean Fisher has been my insurance agent for I want to say almost 10 years. He is always gone above and beyond, and helped me through any claim process, and also advised me when it would be best not to make a claim, and to take care of it internally. Shawn and his office have provided me a safety net and I’ve also influenced me to slowly increase my life insurance to protect my family and love ones in the event of loss. Without that forward thinking I honestly would’ve never considered it before. Now that I’m a father of three it makes perfectly good sense, and I’m happy that Shawn is my agent and was able to navigate me through that process and to help me protect my family. Shawn also covers my business and all of my automobiles and my home and my life and all of my liabilities 10 for 10 I recommend Shawn Fisher from State Farm to be your insurance agent"
We responded:
"Thanks for the kind words Phil. We have enjoyed working with you over the years and really appreciate your loyalty and referrals! Just to clarify..we can't ever advise when it comes to making a claim or not...however we can review coverages and deductibles...which we always do :). Thanks again!"
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Shelley Hodges

October 27, 2023

5  out of  5
rating by Shelley Hodges
"I was fortunate that Brian answered the phone when I called - needed to obtain auto and homeowner's insurance quickly. Brian went through all the options and found the best coverage for my needs, and it all happened in just under a couple of hours! Talk about service!!"
We responded:
"Shelley we really appreciate your review. Bryan has been going above and beyond since he's been with us and we are thankful to have him as part of the team! We are thankful to have you as a policyholder as well!"
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Carol Sherwood

October 8, 2023

5  out of  5
rating by Carol Sherwood
"Lisa you are very good at what you do you explain to me so I could understand what you’re saying thanks for your help."
We responded:
"Thank you for the wonderful review, Carol! Lisa is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Kirk Clayton

September 26, 2023

5  out of  5
rating by Kirk Clayton
"Stopped in to meet with Bryan at State Farm in Great Bridge. Excellent service and a good rate on my home owners coverage."
We responded:
"We love seeing reviews like this, Kirk! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Stephanie Reese

September 13, 2023

5  out of  5
rating by Stephanie Reese
"Bryan was awesome. He made the process of switching our homeowners and auto insurance easy and we saved double what we were previously paying. He has also helped our mom and I will be referring my son and anyone else who needs to lower their rates. Bryan also introduced us to the rest of the office and to Sean. It really made it feel like we weren’t just another number. Thank you Bryan for all your help."
We responded:
"Stephanie, thank you for sharing your wonderful experience working with Bryan. It's fantastic to hear that he made the process of switching your homeowners and auto insurance easy and that you saved double what you were previously paying. Bryan's dedication to helping you and introducing you to the rest of the office exemplifies our commitment to providing personalized service and making customers feel valued."
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Betsy Royston

September 12, 2023

5  out of  5
rating by Betsy Royston
"After being with another insurance company for a long time, the thought of changing all the policies seemed like a lot. However, Bryan walked us through every step of the way. If you are looking for the personal insurance agent experience, you will not be disappointed with Bryan."
We responded:
"Thank you, Betsy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Bryan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Monica Paul

Monica Paul

August 1, 2023

5  out of  5
rating by Monica Paul
"I used to work for USAA, GEICO and Nationwide, so I know a bit about property and casualty insurance. Hands down, our experience with Statefarm and Shawn’s office has been stellar. In the day and age of everything being virtual and so anonymous, it is game changing to have personal care and interaction. Apart from the exceptional service (shout out specifically to Bryan, for texting me throughout our home selling and buying to make sure our policies were current), the prices are supremely competitive. Give a local broker a chance, you won’t regret it."
We responded:
"Thank you, Monica, for the amazing review! Our team works hard to provide a great insurance experience in Chesapeake and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Glenn Brink

July 28, 2023

5  out of  5
rating by Glenn Brink
"dry excellent and personable service from both Bryan and Shawn .very competitive pricing and quick follow up on any concerns i had !"
We responded:
"Glenn, thank you for sharing your experience with our office! Bryan is a great part of our team and we're happy to hear we were able to assist you."
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Diane Manning

July 12, 2023

5  out of  5
rating by Diane Manning
"This agent and especially Bryan Brough in his office are always very helpful. Insurance isn’t fun - but they come awfully close to making it fun. I appreciate their promptness in replying to questions as well as their friendly dispositions. Let’s face it - I’m needy. They are good with that!"
We responded:
"Diane, we’re so glad to hear how Bryan was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"