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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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braden dial

October 13, 2026

5 out of 5 rating by braden dial
"Carson from State Farm provided an outstanding experience! He was punctual, personable, and professional throughout the entire process. He was friendly, easy to communicate with, and made everything smooth and stress-free. I truly appreciate his reliability, great attitude, and attention to detail. I highly recommend Carson to anyone looking for excellent customer service!"
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K O

October 9, 2026

5 out of 5 rating by K O
"Needed insurance for me and my son. Jared from State Farm Professionally provided a great rate and save us time and money. Thank you Jared! I recommend this company."
We responded:
"Thanks for the 5 stars,, and for being part of our Hampton Roads community! We are so thankful to have Jared as part of our team. Please let us know anytime we can help with your insurance.

Shawn Fischer - State Farm Insurance Agent"
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Lew Hutchison

October 6, 2026

5 out of 5 rating by Lew Hutchison
"Shawn and Lisa always provide superior service with prompt communication. I highly recommend this State Farm office for all your insurance needs."
We responded:
"Thank you, Lew, for being a valued part of the State Farm family. We love serving customers like you. Your loyalty over the years means everything to us!

Shawn Fischer - State Farm Insurance Agent"
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Stephanie Whalen

September 14, 2026

5 out of 5 rating by Stephanie Whalen
"I recently transitioned my home and auto policies with Jared, and I can't say enough about his customer service. Insurance changes can be a headache, especially since I was decoupling some of my coverages, but Jared made the entire process smooth and painless. He was incredibly patient, walked me through every step, and never made me feel rushed while I sorted out what I needed. It's rare to find someone who combines that level of expertise with genuine care for the customer. If you're looking for a State Farm agent who will actually take the time to get it right, Jared is your guy. Highly recommend."
We responded:
"Thanks for the kind review, Stephanie!~ Jared is amazing and we are so glad that he took such great care of your needs. We are fortunate to have him! We also look forward to working with you for years to come.

Shawn Fischer - State Farm Insurance Agent"
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Brooks Travis

September 11, 2026

5 out of 5 rating by Brooks Travis
"I am not good with electronics and they went above and beyond to help me with my dilemma."
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Quinton Perry

September 10, 2026

5 out of 5 rating by Quinton Perry
"Jared was very helpful and straight forward about my policy and got me the best price plus life insurance I really appreciate him thanks bud"
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Mike

August 25, 2026

5 out of 5 rating by Mike
"Rebecca was incredibly helpful in setting up the Beacon app. One of the best agents I’ve ever spoken to. State Farm is one of the best insurance companies, and my entire family is switching to them now."
We responded:
"A sincere thank-you for your review,. We truly value your business and your kind words.

Shawn Fischer - State Farm Insurance Agent"
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Tony Knox

August 25, 2026

5 out of 5 rating by Tony Knox
"Shawn & his team are super! They show respect for my time by being prompt, clear in their communications, yet still accommodating."
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Jakira Hicks

August 19, 2026

5 out of 5 rating by Jakira Hicks
"So sweet and helping! Thankyou Carson !"
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Dominique Moten

August 19, 2026

5 out of 5 rating by Dominique Moten
"Great customer service and willingness to help you out with whatever you need"
We responded:
"Thanks for the 5 stars, Dominique, and for being part of our community! Please let us know anytime we can help with your insurance.

Shawn Fischer - State Farm Insurance Agent"
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Danielle Coulson

August 13, 2026

5 out of 5 rating by Danielle Coulson
"Carson was the best. He answered ALL my hypothetical questions involving coverage and I’m here for it. He’s always available via phone or email. I was with other companies for my auto & home but ended up getting amazing rates with more coverage for my home & auto with StateFarm.

If you need someone to answer all your crazy questions and save you money, call Carson."
We responded:
"Thank you, Danielle! Your review means a lot to us. We're glad we could help and we're here whenever you need us!

Shawn Fischer - State Farm Insurance Agent"
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travon olden

August 7, 2026

5 out of 5 rating by travon olden
"Had an excellent experience working with Jared! He was professional, helpful, and took the time to find me a much lower insurance rate. The whole process was smooth and stress-free. Highly recommend reaching out if you’re looking for great service and a better rate, from a big time agency."
We responded:
"Thank you, travon! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Chesapeake!

Shawn Fischer - State Farm Insurance Agent"
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Eva Sheller

August 1, 2026

5 out of 5 rating by Eva Sheller
"He helped me get a better rate and better plan. Very polite and timely."
We responded:
"Eva, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family!

Shawn Fischer - State Farm Insurance Agent"
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Ruslan Murphy-Cartiglia

July 10, 2026

5 out of 5 rating by Ruslan Murphy-Cartiglia
"Very thorough in explaining all aspects of policies offered, very patient and tolerant of people like me who have minimal experience and knowledge about insurance, have already recommended to two of my friends."
We responded:
"Thank you, Ruslan! Your feedback is a great reminder of why we love what we do. Thanks for trusting our VA State Farm Team!

Shawn Fischer - State Farm Insurance Agent"
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Natalie C

July 9, 2026

5 out of 5 rating by Natalie C
"I had a great experience! Very responsive and affordable! I spoke with Jared and he was able to find me the best quote for my specific situation. Highly recommend!"
We responded:
"Natalie, thank you for continuing to trust our Chesapeake State Farm team. It’s our pleasure to help protect what matters most to you.

Shawn Fischer - State Farm Insurance Agent"
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Rebecca Scarborough

July 7, 2026

5 out of 5 rating by Rebecca Scarborough
"Jared has been amazing. Very helpful and explained everything so I understood. Very professional experience. Highly recommend State Farm"
We responded:
"Rebecca, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family!

Shawn Fischer - State Farm Insurance Agent"
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Amber Richardson

July 7, 2026

5 out of 5 rating by Amber Richardson
"Seamless experience! Got me a quote. Got me checked out very efficient. Customer service was golden"
We responded:
"Five stars — thank you so much! We’re so glad you chose our Chesapeake office for your insurance needs.

Shawn Fischer - State Farm Insurance Agent"
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aiman safdar

June 30, 2026

5 out of 5 rating by aiman safdar
"Shawn is Great in his job he is the most professional one I ever saw in this industry his detail explanation and great customer service makes you feel that you are the best place to buy auto insurance"
We responded:
"Thanks for the 5 stars, aiman, and for being part of our Chesapeake community! Please let us know anytime we can help with your insurance.

Shawn Fischer - State Farm Insurance Agent"
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Dan Montgomery

June 30, 2026

5 out of 5 rating by Dan Montgomery
"Very courteous and professional"
We responded:
"Thank you, Dan! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team!!

Shawn Fischer - State Farm Insurance Agent"
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Jeff Lachowicz

June 30, 2026

5 out of 5 rating by Jeff Lachowicz
"Jared was awesome to work with. Highly recommend"
We responded:
"Thank you for the wonderful review! It means so much to our Chesapeake team to know we’re helping neighbors feel protected and cared for.

Shawn Fischer - State Farm Insurance Agent"
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Kevin Powers

June 18, 2026

5 out of 5 rating by Kevin Powers
"Jared was a pleasure to work with. Courteous and professional. Highly recommended"
We responded:
"Kevin, thank you for continuing to trust our Chesapeake State Farm team. It’s our pleasure to help protect what matters most to you.

Shawn Fischer - State Farm Insurance Agent"
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Khawajdin Shadaq

June 17, 2026

5 out of 5 rating by Khawajdin Shadaq
"Professional and friendly stuff and great price."
We responded:
"You rock, Khawajdin! We appreciate your support and positive review of our State Farm team. Please let us know whenever we can do anything for you.

Shawn Fischer - State Farm Insurance Agent"
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Daniel Lozada

June 12, 2026

5 out of 5 rating by Daniel Lozada
"cut my current policy price from a competitor in half! Great job."
We responded:
"Thank you, Daniel! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Chesapeake!

Shawn Fischer - State Farm Insurance Agent"
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Chris Mojica

June 5, 2026

5 out of 5 rating by Chris Mojica
"Jared was super helpful and made it a smooth and convenient process!"
We responded:
"A sincere thank-you for your review, Chris. We truly value your business and your kind words. Our State Farm team here in Chesapeake loves serving customers like you!

Shawn Fischer - State Farm Insurance Agent"
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Lesley Conrad

June 5, 2026

5 out of 5 rating by Lesley Conrad
"Jared Hill was referred to me by a friend who said he could save me a great deal of money and he did! I am delighted to have decreased my monthly expense by over $70.00. Jared was so knowledgeable and courteous. I will definitely be referring him to my friends. Thank you to State Farm Shawn Fischer Agency in Chesapeake, Virginia and especially to Jared Hill for excellent service."
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Chesapeake State Farm office! We appreciate your support.

Shawn Fischer - State Farm Insurance Agent"